1. Introduction
Welcome to PEPMYTRIP (PVT) LTD ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.pepmytrip.com, and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information:
Name
Contact information (email address, phone number, etc.)
Billing and payment information (credit card details, billing address, etc.)
Passport and travel document details
Travel preferences and special requirements
2.2 Non-Personal Information:
IP address
Browser type and version
Operating system
Pages visited on our website
Time and date of visits
Referring website addresses
2.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our services and provide a personalized experience. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, including booking and reservation processing.
To communicate with you regarding your bookings, inquiries, and customer support requests.
To personalize your experience on our website and tailor our services to your preferences.
To process payments and prevent fraudulent transactions.
To send you promotional materials, newsletters, and updates (you may opt-out at any time).
To comply with legal obligations and enforce our terms and conditions.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering our services.
Travel Partners: We may share your information with airlines, hotels, car rental companies, and other travel partners to fulfill your bookings.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at [insert contact email].
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including countries that may have different data protection laws. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PEPMYTRIP (PVT) LTD
Address: 11/1, First Floor, 33rd Lane, Colombo 06, Sri Lanka
Email: info@pepmytrip.com
Phone:+94 11 7 247500
Thank you for trusting PEPMYTRIP (PVT) LTD with your travel needs. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.